Firstly, you select the product you want to customize, find the button to upload pictures and text on the product page, and upload your pet's photo and customized text that you want to put on your product. (Different styles have different customization options and content)

Secondly, after confirming the product options, complete the checkout process. Remember not to forget to fill in your email and other information so that our customer service can contact you to confirm the design drawings.

We will process your order within 24 hours. You only need to clarify your customization requirements, please rest assured to leave the rest to us.

Yes! This can not only be used as a feeding mat for dogs and cats, but also as a decoration for living rooms or bedrooms. Due to its anti slip properties, it can also be used as a bathroom entrance and exit for water absorption. But it is necessary to pay attention to regular cleaning.

A custom pet rug can be used as a decoration in a corner of the living room or next to a coffee table, giving the home a "exclusive space" for pets. In addition, the custom rug can also be placed at the bathroom door. Due to its flannel material, the floor mat has strong water absorption and anti slip properties, making it very suitable for placing at the bathroom door. Lastly and most importantly, custom pet rug can be placed under pet feeding bowls and water bowls to ensure cleanliness in the feeding area. In short, AGLUU's customized pet rugs will become a beautiful scenery in your home!

For the best results, please upload a high-resolution photo of your pet with good lighting. Make sure their face is clearly visible and not blurry or cropped. We'll provide guidelines through rendering on each product page regarding ideal photo types.

By purchasing pet keychain with reverse film, there is also a chance to randomly receive additional film as a gift~

Customized products cannot be returned or exchanged unless there is a quality issue. As each product is uniquely handmade and customized, returns cannot be resold.

We will confirm the final style with you before the product is shipped to ensure customization satisfaction.

Yes, AGLUU is a customized pet supplies brand for global sales, but we still need to follow our shipping policy to ensure delivery and corresponding shipping standards in your region.